Chike
  • Abilene, TX, USA
  • Full Time

Medical, Dental, Vision, Life


We're a small nutrition & healthy lifestyle company looking for a leader to join our team in Abilene, TX. Here at Chike our company vision is to provide great tasting and healthy alternatives to the popular "go-to pick me up" drinks. Our goal is to produce products that are a gateway to healthy living.

We offer: Medical, Dental, Vision, Life

We value respect, positive work ethic, creativity, drive and kindness.

Customer Experience Specialist Responsibilities

  • Front Office Management
  • Manage Thank You Card volume and quality
  • Work with Marketing Team to develop new ways to enhance the "customer unboxing experience"
  • Back up Customer Experience Manager in Knowledge of Wholesale Operations, Customer Service, and Fulfillment Operations
  • All Duties of Fulfillment Team Member

Fulfillment Team Member

  • Determine Shipping Vendor and Packaging for each order in Ship Station
  • Print Shipping Labels and Packing Slips
  • Write Shorthand on Packing Slips
  • Personalize Thank You Card
  • Pack Orders for Retail and Wholesale
  • Manage Lot #'s in Pack-out Area
  • Keep Pack-out Area stocked
  • Enter all Inventory Movement from Warehouse to Pack-out Area
  • Handle Incoming Customer Phone Calls
  • Create Orders in Shopify
  • Create Manual Orders in Ship Station
  • Count Product and Packaging Inventory in Warehouse and Pack-out Area and Apparel Cage
  • Address all Customer Service Emails and Phone calls/messages
  • File and follow-up on FedEx and USPS claims

Chike & Next Level Family of Companies is an Equal Opportunity Employer EEO AA M/F/Vet/Disability and a drug free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans status, or any other characteristics protected by law. As an Equal Opportunity Employer, Resource complies with the laws and regulations outlined in the EEO as is The Law

Chike
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